Privacy Policy
Effective date: July 10, 2026
The Orchid Lady respects your privacy. This policy explains what we collect, why, and what you can do about it. It applies to theorchidladysrq.com and to the ways you reach us through the site.
Who we are
The Orchid Lady is a florist in Sarasota, Florida.
Address: 3501 S Tamiami Trail, Suite 123, Sarasota, FL 34239.
Email:
contact@theorchidladysrq.com. Phone:
941-278-1578.
What we collect
Information you give us. When you use our contact form or reach out, we collect the details you share. That usually means your name, email, phone number, and the message or request you send. If you ask about an order, you may also share things like your budget, your event date, or a delivery address.
Information collected automatically. Like most websites, we collect some technical data when you visit. This can include your IP address, browser and device type, the pages you view, and how you arrived. We use cookies and similar tools to make the site work and to understand how it is used.
Spam protection. Our forms use Google reCAPTCHA to tell people from bots. reCAPTCHA collects hardware and software information and sends it to Google to judge whether you are human. Your use of reCAPTCHA is subject to Google’s Privacy Policy and Terms.
How we use your information
We use what we collect to reply to you, prepare and discuss orders, deliver flowers, improve the site, keep it secure, and meet our legal obligations. We do not use your details for anything you would not expect from a florist you contacted.
How we share it
We do not sell your personal information.
We share information only with the services that help us run the business, and only as needed. These include our web host, our email provider, our analytics and security tools, and delivery help when an order requires it. We may also share information if the law requires it, or to protect our rights, our customers, or the public.
Cookies
We use cookies to keep the site working, remember preferences, and measure traffic. You can control or delete cookies in your browser settings. Some parts of the site may not work as well without them.
Analytics
We use analytics tools to see how visitors use the site so we can improve it. These tools collect usage data in an aggregated way. We do not use them to identify you personally.
How long we keep it
We keep your information only as long as we need it to answer your request, complete an order, or meet a legal or record-keeping duty. After that, we remove it or keep it in a limited form.
Your choices and rights
You can ask us to see, correct, or delete the personal information we hold about you. You can also ask us to stop contacting you. Depending on where you live, you may have added rights under laws such as the California Consumer Privacy Act. To make a request, email
contact@theorchidladysrq.com and we will respond.
Security
We take reasonable steps to protect your information. No website is perfectly secure, so we cannot promise absolute security, but we work to keep your details safe.
Children
Our site is meant for adults. We do not knowingly collect information from children under 13. If you believe a child has given us information, contact us and we will remove it.
Links to other sites
Our site may link to other websites, such as maps or social media. We are not responsible for their privacy practices. Please read their policies.
Changes
We may update this policy as our business or the law changes. We will post the new version here with a fresh effective date.
Contact
Questions about this policy or your information? Email
contact@theorchidladysrq.com, call
941-278-1578, or write to 3501 S Tamiami Trail, Suite 123, Sarasota, FL 34239.
